Why buy from TES? Having good support is critical to success. At TES we have over 25 years of experience with encapsulation and packaging machinery. Whether you need our techs to come take a look at your machine to keep it running it's best, you need to get a new operator up to speed via our training videos, or you need a quick question answered by a tech over the phone, TES has you covered.
TES provides the best service to our customers. Our service starts with installation and training at your facility with the purchase of a new machine. We continue offering support over the phone, through online documents and tutorial videos, and service calls from our factory trained technicians when requested.
Our goal is to keep your machines and operators running as efficiently as possible.
TES Machines are workhorses, solid and reliable. The very first automatic capsule filler we sold is still in production today, over 20 years later. We are committed to our customer's success for the life of their machine and business. Our slogan is 'Founded on Warranty, Focused on Service'. That principle is still with us today.
TES prides itself in its large inventory of spare parts. We know that having to wait for parts can make the difference between failure and success. Therefore, we have a full in-house machine shop that is fully equipped with advanced CNC machines so we are able to manufacture many parts in house.
After installation of all the parts, TES inspects and cleans the machine. Furthermore, we perform a function test before letting the machine ship. This process is labor intensive, which does add some cost to the machine, but we have found it necessary to ensure the quality of the product that we sell. We also include 5 days of training and installation for free with a new machine. This way a TES trained technician will be on site to make sure that your new machine is operating correctly and that all your personnel are well trained on its operation and maintenance. Also, all new machines have a one year warranty and free lifetime phone support. We provide you with access to our support site which has all the manuals, wire diagrams, parts lists, and an instructional video library.
When you buy from TES you become a valued customer. You are not just another number.
On average TES machines weigh an extra 1,000 lbs than an NJP machine. For instance, the extra weight comes in the form of larger segments, disc, turret, shafts, cams, linkages, bearings, motors, table top and frame. This makes our TES machines more powerful, robust, and rigid, resulting in a longer service life and smoother operation.
Some Parts Made IN-HOUSE or locally sourced:
- Top Segments
- Bottom Segments
- Tamping Pins
- Dosing Discs (plastic and stainless)
- Tamping Rings (plastic and brass)
- Vacuum Shoes (plastic and brass)
- Hollow Closing Pins*
- Closing Plates
- Ejection Pins
- Cleaning Pins
- Brush Pins*
- Ejection Pin plates
- Motion Shafts
- Upper Carrier Shafts
- Lower Carrier Shafts
- Tamping Stations
- Turret Springs*
- Vacuum Hoses*
- Vacuum Valves*
- Table Seals
- Turret Seals
- Safety Doors
- Vacuum Sensors*
- Pressure Sensors*
- LED Maintenance Lights*
- Proximity Sensors*
- Door Interlocks
- Safety Doors
- Vacuum Filter Bags*
- Dust Collection Filter Bags*
- Vacuum Pumps*
- Vacuum Canisters (Secondary)*
*Parts that are installed on every new machine.